Top frequently asked questions
- 1.Where are my files stored?
Your files are stored on Google’s storage service in multiple data centers located across the world. Files in GDocsDrive do not require any space of your hard disk.
- 2.Is it safe to store my files online?
Yes, and here’s why…
- You can trust Google storage more than your hard disk.
- GDocsDrive utilizes OAuth Login, and therefore does not know your email and password
- GDocsDrive does not collect any information from your computer.
- All network traffic is SSL encrypted.
- You can control viewing and editing permissions for all your files through GDocsDrive.
If you are still worried about account security, there is a technical way to verify our above statements: use any network monitor tool to check all the network packets sent from GDocsDrive, and you will find:
- All network requests/responses are sent to/received from Google's service, no third party addresses are involved.
- All communications are SSL encrypted, which means even if the packet is intercepted by (or intentionally sent to) another place, there is no way to decrypt it.
For more information, please read "Security of GDocsDrive"
- 3.I own multiple computers, and I want to use GDocsDrive on all of them, should I buy multiple licenses?
No, this is a per-user license. One licensed copy of GDocsDrive can be used by a single person who uses the software personally on one or more computers.
- 4.When I install GDocsDrive and start it for the first time, it redirects me to Google’s account sign in page, instead of directly asking me for my email and password. Why?
This is the recommended login method from Google for any third party product. You may experience some websites asking you to login using your Facebook, Twitter, or Google account without registration. This is called OAuth login (Wikipedia), which is still not commonly used on client apps yet. It is a much safer login standard, which can protect your credentials from being leaked to third parties.
- 5.What’s your relationship with Google? Is there anyway that GDocsDrive operates against Google’s policy?
We are just one of thousands of third party Google API developers.
GDocsDrive is coded based on Google's public API: Google Documents List API. So, based on Google's policy, third party apps are not only allowed, but also encouraged by Google. Subsequently, you can find that GDocsDrive is listed on Google App marketplace.
Here are two links for your reference:
- 6.After the 14-day free trial, what will happen to GDocsDrive without payment?
After the 14-day trial, you can still use GDocsDrive, but some features will be disabled until payment is received.
If you like this tool, please follow this link to purchase it.
- 7.Is there a Mac OS X version of GDocsDrive available now?
Not yet. Only a windows version is available now.
We are developing the Mac OS X version now and hope to release it shortly.